How the software applies GST โ and where to ask a professional instead.
Because the customer's state differs from the state on your billing profile. When the two differ the full rate is applied as IGST; when they match the rate is split into equal CGST and SGST halves. If the split looks wrong, check the state on the customer record first.
0, 0.25, 3, 5, 18 and 40 percent. The 12 and 28 percent slabs were abolished in September 2025 and are deliberately not selectable, so an old rate cannot be applied to a new invoice by mistake.
That depends on your goods or services and is a question for your accountant or tax advisor โ the software applies the rate you select rather than choosing one for you. The HSN and SAC lookup helps you find the right code, which is usually the starting point for that conversation.
Added on top. The rate you enter is applied to the taxable value, so the line amount you type is the pre-tax figure.
Search it while adding the line โ a bundled code database covers both goods and services. The code you pick is printed on the invoice.
Yes, on the plans that include them. TCS is applied on the invoice and TDS is deducted when recording a payment. Both have configurable maximum rates so an out-of-range figure is rejected rather than saved.
It produces the data. GSTR-1 can be exported and GSTR-3B figures summarised from the invoices you raised, so filing works from your billing records rather than a re-keyed copy. The filing itself still happens on the GST portal.
GST and returnsYes, on the plans that include them, and once the relevant government credentials are configured for your account.
You can still invoice them. GST is determined by the place of supply regardless of whether the buyer is registered โ the GSTIN field is simply left blank on the document.
Setting up your business and raising your first invoice.
InvoicesBuilding, numbering, styling and sending your invoices.
Payments and remindersRecording what you have been paid and chasing what you have not.
QuotationsQuoting, revising and converting to an invoice.
CustomersCustomer records, GSTIN, ledgers and statements.
Expenses and purchasesRecording spend, purchase bills and bank reconciliation.
Plans and billingLimits, upgrades and what happens to your data.
Account and teamLogins, team members, permissions and notifications.